tag:blogger.com,1999:blog-9094731596169096992.post7229833476176892581..comments2024-03-28T08:15:09.715-04:00Comments on The Accidental Taxonomist: Who Should Create Taxonomies?Heather Heddenhttp://www.blogger.com/profile/16424216206886861070noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-9094731596169096992.post-392468893226984052021-02-09T18:08:12.744-05:002021-02-09T18:08:12.744-05:00Individual organizations may have conducted such a...Individual organizations may have conducted such a taxonomy ROI study for their own purposes and not reported the results publicly. There have been some more general examinations of taxonomy ROI, such as a presentation by consultant Joseph Busch of Taxonomy Strategies. https://taxonomystrategies.com/presentation/taxonomy-best-bet-rois/ Another presentation on taxonomy ROI is by Marti Heyman and posted on Patrick's Lamb Green Chameleon blog site http://www.greenchameleon.com/ok/view/marti_heyman_on_roi_for_taxonomy_initiatives/_<br />At the 2019 SLA conference Taxonomy Division roundtable, taxonomy ROI was a discussion topic, but I remember that qualitative benefits (such as user success stories) were considered just as valuable as quantitative benefits. Heather Heddenhttps://www.blogger.com/profile/16424216206886861070noreply@blogger.comtag:blogger.com,1999:blog-9094731596169096992.post-37103691445749345602021-02-09T04:50:04.731-05:002021-02-09T04:50:04.731-05:00The challenge we have not figured out is how to qu...The challenge we have not figured out is how to quantify and justify in tangible dollar value the ongoing work. At the 2017 Taxonomy Bootcamp I won signed copy of your 2nd edition book (which I treasure) by stumping the taxonomy experts with this question. Has the hard business value case been documented and can it be explained in concrete dollar value? Are there any documented business cases available to share?John Palmer writing2009@gmail.comnoreply@blogger.com